Orders placed Monday through Friday before 2:00 PM Central Time are dropped off with the carrier the same day. Orders placed after 2:00 PM, or on weekends and holidays, ship the next business day.

Yes. Free Standard Shipping is available on U.S. orders $50+ (after discounts, before taxes).

Standard shipping within the U.S. ships via USPS Priority Mail.

Yes. You will receive a tracking link by email as soon as your shipping label is created.

Tracking may take up to 24 hours to update after your package is dropped off and accepted by the carrier.

Carrier estimates begin after the package is dropped off and accepted by the carrier. Typical transit times: USPS Priority Mail 3 to 4 business days (not guaranteed), USPS Priority Mail Express 1 to 3 business days (carrier-backed per USPS terms), UPS 2nd Day Air 2 business days, UPS Ground 2 to 5 business days.

You can return eligible items within 30 days of delivery.

Unworn jewelry in original condition with tags and packaging. Items marked as "Final Sale" are NOT eligible for return.

Full-price items are refunded to the original payment method.

Sale items are eligible for exchange or store credit.

Custom, personalized, or engraved items, Final Sale items marked as such at checkout, and gift cards are not eligible.

Retail customers can request a return through their customer account. Retail or wholesale customers can also email your team to request a return.

After inspection, refunds are processed within 5 business days to the original payment method. Shipping, gift wrap, and duties or taxes are non-refundable.

Gift returns receive store credit.

Manufacturing issues reported within 90 days may be repaired or replaced (examples listed include broken clasp and loose setting). Normal wear, scratches, tarnish from lotions, perfumes, or water, or lost pieces are not covered.

One complimentary resize or repair is offered within 30 days where applicable. After 30 days, a $10 service fee plus shipping applies.

Orders placed Nov 1 through Dec 24 may be returned until Jan 25.

• Clean with warm water and mild soap
• Avoid perfumes, sunscreens, lotions, and harsh chemicals
• Remove before swimming or showering
• Store in a dry place when not wearing
• Gently wipe with a soft cloth after each wear

• Wipe with a soft microfiber cloth to remove fingerprints
• If needed, wash with lukewarm water and mild soap, then pat dry
• Avoid alcohol wipes, acetone, harsh cleaners, and abrasive cloths (they can haze acrylic)
• Keep away from high heat (hot car, hair tools) to prevent warping
• Store separately (soft pouch or tissue paper) to prevent scratches and surface impressions

• Keep beads dry, remove before showering, swimming, and workouts
• Avoid perfumes, hairspray, sunscreen, and lotions (apply first, let dry, then wear)
• Wipe gently with a soft dry cloth after wearing
• Store flat or hanging so strands do not kink or stretch
• Avoid snagging on knits and zippers

• Keep dry and avoid soaking or heavy humidity
• Spot clean only with a dry cloth or soft brush (light touch)
• Avoid perfumes, hairspray, oils, and makeup transfer
• Store in a cool, dry place and avoid crushing (shape holds best when stored upright)

• Spot clean with a slightly damp cloth and a tiny amount of mild soap
• Do not submerge unless the product listing specifically says washable
• Air dry fully before storing
• Avoid hairspray and styling products directly on the band (spray first, then put on)
• Store so they are not crushed (lay them flat or use a headband stand)